I’m a writing and marketing professional with extensive experience in b2b, technical copywriting and technical writing, and knowledge management, with a focus on streamlining content production while maintaining a consistently positive user and customer experience.
And, after 15 years of teaching the skills connected to content production in the 21st century, I have a pile of additional skills that support my work and those around me. Tips, tricks, guides and examples, this site covers as much of my professional experience as I can fit under one roof.
Blog
I think 2003 was the peak of the internet, so naturally, I’ve got a blog.
- ChatGPT is Trying to Eat My Children: A Marketing StoryMaybe that title is hyperbolic in July 2026, but let’s give it time. In 2027 this bubble might have popped, or we (the US economy) might have so fully hitched our wagon to this software… Read more: ChatGPT is Trying to Eat My Children: A Marketing Story
- Compliance GuyA few days ago, a childhood friend texted me out of the blue to tell me about a pork tenderloin sandwich. Now, if you haven’t spent much time in Indiana, you’d probably think that was… Read more: Compliance Guy
- Plugin testingFilter red Filter blue Filter yellow Filter red
- Accessibility Audits: Money in your pocketThe W3 Consortium maintains a list Web Content Accessibility Guidelines. Similar to the web and print communication requirements of the US Rehabilitation Act section 508, these these are broad goals for any piece of outbound… Read more: Accessibility Audits: Money in your pocket
- New Year, New CSS: Header EditionA good site layout and graphic design should be cohesive. Making a great header, selecting the right blocking ratios, pulling a solid set of reusable splash images… Every line of CSS might be great on… Read more: New Year, New CSS: Header Edition
